
In the era of banner blindness and algorithmic fatigue, the trust gap between brands and consumers has never been wider. Traditional advertising, no matter how polished or persuasive, often fails to resonate with an audience increasingly wary of being “sold to.” The antidote? A rising force that feels as real as it is relatable: user-generated content (UGC). These raw, unscripted, and emotionally honest video testimonials are quickly becoming the currency of credibility. As brand skepticism grows, authentic voices—especially those from satisfied customers—stand out and connect.